Privacy Policy

"CountryHomeCandle.com" collects client information to make your online shopping experience the very best on the Internet. We respect your privacy, and we assure you that we will maintain and use this information responsibly.

GENERAL BROWSING:
"CountryHomeCandle.com" gathers navigational information about where you go on our Web site and information about the technical efficiencies of our web site and services (i.e. time to connect to our web site, time to download pages). This information allows us to see which areas of "CountryHomeCandle.com" are most visited and helps us better understand our customers' experience at "CountryHomeCandle.com." This helps us improve the quality of visitors' online shopping experiences by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding your use of our Web site (such as the time of your last visit to a page on our site).

COLLECTION AND DISCLOSURE OF PERSONAL INFORMATION:
Any information you provide to us at this site when you establish or update an account, enter a contest, shop online or request information (i.e. name, address, e-mail address, telephone number and credit card information), is maintained on our Web server and internal systems. This information is protected through our use of technologies and policies such as limited access data-centers, firewall technology, secure certificate authentication and limitations of administrative access to systems. This information is used to enable "CountryHomeCandle.com" to deliver services and information about our products to you, including adding you to our Catalogue mailing list.

If you are visiting "CountryHomeCandle.com" from a location outside of Canada, your connection will be through and to servers located in Canada. Your orders placed through "CountryHomeCandle.com" will be accepted and fully processed in and shipped from Canada and all information you provide will be maintained in our Web servers and internal systems located within Canada, and protected as noted above.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site, or the public.

"CountryHomeCandle.com" does not provide e-mail addresses to third parties other than those third parties who help us provide services, such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, administering and locating e-mails, and administering drawings or contests.

If you purchase merchandise through "CountryHomeCandle.com" or if you are added to our Catalogue mailing list, your name and mailing address will be added to the Country Home Candle's print Catalogue mailing list and database.

USE OF COOKIES:
"CountryHomeCandle.com" uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies also allow "CountryHomeCandle.com" to make our site more responsive to your needs, by delivering a better and more personalized experience to you. The cookies are typically stored on your computer's hard drive and are used by "CountryHomeCandle.com" to help track your clicks as you go through the pages within Country Home Candle's Web site. In addition, "CountryHomeCandle.com" uses cookies to help keep track of items you put into your shopping bag and to tell us whether you have previously visited "CountryHomeCandle.com" and may use cookies to determine the status of your orders. This allows registered users to avoid reentering information upon every new visit to our site. If you register or purchase product through "CountryHomeCandle.com," navigational information from previous browsing visits may be associated with the personal information you provide.

UPDATING PERSONAL INFORMATION:
We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information including billing and shipping information by logging into Your Account.

LINKS:
For your convenience, our Web site may contain links to other sites. Country Home Candle is not responsible for the privacy practices or the content of such Web sites.

COUNTRY HOME CANDLE'S E-MAIL:
Country Home Candle's E-Mail allows you to receive exclusive information about special offers, new products and much more. If you're not already registered, simply complete our sign up form to receive these special messages. If at any time you would like to stop future delivery of Country Home Candle's E-Mail, please follow the removal instructions located at the bottom of each message or complete the removal from e-mail form. Asking to be removed from Country Home Candle's E-Mail will not prevent you from receiving e-mail confirmations for any online order you place at "CountryHomeCandle.com."

APPLICABILITY OF PRIVACY STATEMENT:
This privacy policy statement applies only to the information collected online at "CountryHomeCandle.com."

QUESTIONS/CHANGES IN POLICY:
If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us. If elements of our Privacy Policy change, we will post the policy changes in our Privacy Policy on this Web site. If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about "CountryHomeCandle.com."

SECURITY STATEMENT:

"CountryHomeCandle.com" believes in providing a safe and secure shopping experience for all of our clients. We provide stringent and effective security measures on our Web site. It is our policy to never send your credit card number via e-mail. In fact, this is a practice we recommend you adopt in all of your Internet activities.